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Shipping, Delivery & Privacy

We don’t just take your health and results seriously, we also take your privacy seriously.

We don’t believe that any of our customers should have to feel uncomfortable or face an awkward situation when ordering with us.

That’s why we:

  • Send your order in an unmarked box. There are no stickers or logo’s or anything for that matter that could possibly indicate what’s inside
  • Ensure that the name of our website NEVER shows up on your package or bank account
  • Never pass your information onto third parties under ANY circumstances
  • Only process your information on a dedicated server that is safe and secure
  • NEVER send you any spam. We don’t like receiving it either.
  • Make sure your connection is always SSL secured and encrypted for bulletproof safety and privacy

We’ll ALWAYS have your back when you shop with us!


How to track my order?

Once we send you the tracking number(s) for your order, you can also track your order on http://sterows.trackingmore.com/ and be sure to be present for the delivery. You can track each tracking number, or if your order have many warehouses (and so many tracking numbers) you can track your order using your order number + the secret code given in My Account > Orders > (the order).


What are shipping details per warehouse ?

You can find the details of average shipping time and countries delivered for each warehouse below.

WAREHOUSE MYOGEN

  • This warehouse only ships orders only to the following countries: Australia, Belgium, Czech Republic, France, Germany, Greece, Italy, Middle East (United Arab Emirates, Saudi Arabia, Kuwait, Oman…), Netherlands, North Africa, Poland, Portugal, Russia, Spain, Switzerland, United Kingdom, United States. This warehouse does NOT ship to Canada, and other countries not listed above.
  • Shipping cost for this warehouse is 39$
  • Shipping insurance is available for 39$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Transit time is 7 to 15 days.
  • A free tracking code is sent you you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse MyoGen

WAREHOUSE A-TECH

  • This warehouse can deliver everywhere in the world, including Europe (France, Italy, Spain, Belgium, Portugal …), United Kingdom, United States, Asia …
  • Shipping cost for this warehouse is 49$
  • Shipping insurance is available for 49$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Transit time is 5 to 9 days.
  • A free tracking code is sent you you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse A-Tech

WAREHOUSE DRAGON

  • This warehouse can deliver everywhere in the world, including Europe (France, Italy, Spain, Belgium, Portugal …), United Kingdom, United States, Asia … 
  • Shipping cost for this warehouse is 50$
  • Shipping insurance is available for 50$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Transit time is 15 to 20 days.
  • A free tracking code is sent you you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Dragon

WAREHOUSE MACTROPIN

  • This warehouse ships orders only in Europe (Belgium, Czech Republic, France, Germany, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain) but NOT in Greece, Switzerland, Ireland and United Kingdom. Nor in the rest of the world.
  • Shipping cost for thiw warehouse is 30$
  • Shipping insurance is available for 30$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 days (excluding weekends) after validation of your payment.
  • Transit time is the following : Belgium: 1 to 2 days, France: 2 to 4 days and The rest of Europe: 3 to 5 days.
  • A free tracking code is sent you you by email 1 to 2 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Mactropin EUROPE ONLY

WAREHOUSE HILMA / DEUS

  • This warehouse ships orders worldwide including including Europe (France, Italy, Spain, Belgium, Portugal …), United States, Asia … except Canada, Australia, United Arab Emirates, Saudi Arabia and United Kingdom.
  • Shipping cost for this warehouse is 19$
  • Shipping insurance is available for 19$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 2 to 3 days (excluding weekends) after validation of your payment.
  • Transit time is the following : Spain: 6-10 days, France and the rest of Europe: 3 to 6 days, Rest of the world: 6-10 days.
  • A free tracking code is sent you you by email 2 to 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Hilma / Deus

WAREHOUSE USA BELIGAS

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 20$
  • Shipping insurance is available for 20$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Domestic transit time to USA is 3 to 5 days.
  • A free tracking code is sent you you by email 1 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Beligas USA

WAREHOUSE USA EURO PHARMA

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 25$
  • Shipping insurance is available for 25$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Domestic transit time to USA is 2 to 5 days.
  • A free tracking code is sent you you by email 1 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Euro Pharma USA

WAREHOUSE ULTIMA

  • This warehouse can ship everywhere in the world, including Europe (France, Italy, Spain, Belgium, Portugal …), United Kingdom, United States, Asia …
  • Shipping cost for this warehouse is 30$
  • Shipping insurance is available for 30$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Transit time is 12 to 14 days after shipping. 
  • A free tracking code is sent you you by email 2 to 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Ultima

WAREHOUSE BIOTEQ

  • This warehouse can deliver all over the world, including Europe (France, Italy, Spain, Belgium, Portugal …), UK, US, Canada, Australia, Asia, Middle East … except Africa.
  • Shipping cost for this warehouse is 29$
  • Shipping insurance is available for 29$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Transit time is the following : Germany, Spain, United Kingdom: 3 to 5 days, France and the rest of Europe: 10 to 15 days and United States, Asia, Australia, Canada… : 10 to 15 days.
  • A free tracking code is sent you you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Bioteq

WAREHOUSE EURO-PHARMA

  • This warehouse ships orders worldwide, including Europe (France, Italy, Spain, Belgium, Portugal …) but NO shipping in the United States, Australia, Brazil, Canada, Ireland.
  • Shipping cost for thiw warehouse is 25$
  • Shipping insurance is available for 25$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Transit time is as following: Europe (France, Italy, Germany, …) 4 to 10 days, and 7 to 12 days in the rest of the world.
  • A free tracking code is sent you you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.
  • Only available for orders over 150EUR / $ in Warehouse Euro-Pharmacies

Warehouse Euro-Pharmacies

WAREHOUSE PHARMACEUTICALS

Pharmaceuticals

  • This warehouse can ship everywhere in the world, including Europe (France, Italy, Spain, Belgium, Portugal …), United Kingdom, United States, Asia …
  • Shipping cost for this warehouse is 17$
  • Shipping insurance is available for 17$ + 8% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 days (excluding weekends) after validation of your payment.
  • Transit time is the following: Europe 7 to 10 days, USA 10 to 14 days, Australia 8 to 12 days, rest of the world 9 to 12 days.
  • A free tracking code is sent you you by email 2 to 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Pharmaceuticals