ASK OUR EXPERTS
[email protected]

Shipping, Delivery & Privacy

We don’t just take your health and results seriously, we also take your privacy seriously.

We don’t believe that any of our customers should have to feel uncomfortable or face an awkward situation when ordering with us.

That’s why we:

  • Send your order in an unmarked box. There are no stickers or logo’s or anything for that matter that could possibly indicate what’s inside
  • Ensure that the name of our website NEVER shows up on your package or bank account
  • Never pass your information onto third parties under ANY circumstances
  • Only process your information on a dedicated server that is safe and secure
  • NEVER send you any spam. We don’t like receiving it either.
  • Make sure your connection is always SSL secured and encrypted for bulletproof safety and privacy

We’ll ALWAYS have your back when you shop with us!


How to track my order?

Once we send you the tracking number(s) for your order, you can also track your order on http://sterows.trackingmore.com/ and be sure to be present for the delivery. You can track each tracking number, or if your order have many warehouses (and so many tracking numbers) you can track your order using your order number + the secret code given in My Account > Orders > (the order).


What are shipping details per warehouse ?

You can find the details of average shipping time and countries delivered for each warehouse below.

WAREHOUSE MYOGEN

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: 1 to 2 days (excluding weekend) after validation of your payment.
  • Transit and delivery: 2 to 3 days.
  • We send you the tracking code: 2 to 3 days after parcel has been shipped.

Delivery charges vary depending on the Warehouse of the products you choose. We deliver everywhere except in the USA. 

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. 

If the items come from the “Warehouse MyoGen”, shipping cost is as follow:

“OPTION 1” – REGULAR EXPRESS SHIPPING: $45

“OPTION 2” – REGULAR EXPRESS SHIPPING + INSURANCE: $45 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse MyoGen

WAREHOUSE 1

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: within 24 hours (excluding weekend) after validation of your payment.
  • Transit and delivery: 5 to 15 days.
  • We send you the tracking code: 2 to 3 days after parcel has been shipped.

Delivery charges vary depending on the Warehouse of the products you choose. We deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…) or in any other country such as Great Britain, Ireland, Italy, France, South Korea or South Africa… except Canada, Denmark, Brazil, United Arab Emirates, Saudi Arabia. 

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. 

If the items come from the “Warehouse1”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $39

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $39 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 1

WAREHOUSE 2

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: within 24 hours (excluding weekend) after validation of your payment.
  • Transit and delivery: 5 to 9 days.
  • We send you the tracking code: 2 to 5 days after parcel has been shipped (sometimes the first update of the postal status can take up to a week).

Delivery charges vary depending on the Warehouse of the products you choose. We deliver everywhere in the world, including USA, Australia, Great Britain, Ireland, Italy, France, South Korea or South Africa…

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. 

If the items come from the “Warehouse 2”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $49

“OPTION 2” – REGULAR SHIPPING WORLDWIDE + INSURANCE$49 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 2

WAREHOUSE 3

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: 48 to 72 hours (except week-end) after validation of your payment.
  • Transit and delivery: 7 to 31 days in Europe and the rest of the world (average 14 to 21 days) ; 2 to 5 days for the USA.
  • We send you the tracking code: 2 to 5 days after the parcel has been sent.

Delivery charges vary depending on the Warehouse of the products you choose. We deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…) or in any other country such as Canada, Great Britain, Ireland, Italy, France, South Korea or South Africa…

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 48 to 72 hours for references in stock and after confirming your payment. 

If the items come from the “Warehouse 3”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $39

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $39 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 3

WAREHOUSE 4 DOMESTIC USA

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: 24 to 48 hours (except week-end) after validation of your payment.
  • Transit and delivery: 3 to 5 days in the USA.
  • We send you the tracking code: 1 day after the parcel has been sent.

We deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…).

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 to 48 hours for references in stock and after confirming your payment. 

If the items come from the “Warehouse 4 USA”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $9

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $9 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 4 USA

WAREHOUSE 5 DOMESTIC USA

Hutech Labs

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: 24 to 48 hours (except week-end) after validation of your payment.
  • Transit and delivery: 3 to 5 days in the USA.
  • We send you the tracking code: 1 day after the parcel has been sent.

We deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…).

The preparation and the logistics of monitoring orders are entrusted to a 2-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. The shipping time depends of your location but it usually takes about 1 week.

If the items come from the “Warehouse 5 USA”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $19

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $19 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 5 USA

WAREHOUSE 6

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: 48 to 72 hours (except week-end) after validation of your payment.
  • Transit and delivery: France 7-10 days, USA 10-14 days, Australia 8-12 days.
  • We send you the tracking code: 2 to 5 days after the parcel has been sent.

Delivery charges vary depending on the Warehouse of the products you choose. We deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…) or in any other country such as Canada, Great Britain, Ireland, Italy, France, South Korea or South Africa…

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 48 to 72 hours for references in stock and after confirming your payment. 

If the items come from the “Warehouse 6”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $17

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $17 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 6

WAREHOUSE 7

  • Validation of your payment: 24 to 72 hours (except week-end) after you sent us the payment proof.
  • Preparation and shipping of the parcel: 48 to 72 hours (except week-end) after validation of your payment.
  • Transit and delivery: 3-10 days for Europe and the rest of the world, 10-20 days for the USA.
  • We send you the tracking code: 2 to 5 days after the parcel has been sent.

Delivery charges vary depending on the Warehouse of the products you choose. We deliver everywhere in Europe and USA (NO Shipping to Canada, Australia, UAE, Saudi Arabia, South / Central America).

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 48 to 72 hours for references in stock and after confirming your payment. 

If the items come from the “Warehouse 7”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $30

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $30 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 7

WAREHOUSE 8 EUROPE ONLY

Delivery charges vary depending on the Warehouse of the products you choose. We deliver only in Europe except Switzerland. We don’t ship outside of Europe. 

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. The shipping time depends of your location but it usually takes about 1 week.

If the items come from the “Warehouse 8 EUROPE ONLY”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $17

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $17 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 8 EUROPE ONLY

WAREHOUSE 9

la-pharma black dragon alpha-pharma meditech

Delivery charges vary depending on the Warehouse of the products you choose. We deliver only in the world.

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. The shipping time depends of your location but it usually takes about 1 month.

If the items come from the “Warehouse 9”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $49

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $49 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 9

WAREHOUSE 10

Delivery charges vary depending on the Warehouse of the products you choose. We deliver only in the world.

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. The shipping time depends of your location but it usually takes about 1 week.

If the items come from the “Warehouse 10”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $33

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $33 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 10

WAREHOUSE 11

Delivery charges vary depending on the Warehouse of the products you choose. We deliver everywhere in the world.

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. The shipping time depends of your location but it usually takes about 1-2 month.

If the items come from the “Warehouse 11”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $20

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $20 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 11

WAREHOUSE 12 USA ONLY

Delivery charges vary depending on the Warehouse of the products you choose. We deliver only in the USA. We not ship outside of the USA.

The preparation and the logistics of monitoring orders are entrusted to a 5-person-team to ensure the proper dispatch of orders within 24 hours for references in stock and after confirming your payment. The shipping time depends of your location but it usually takes about 1 week.

If the items come from the “Warehouse 12 USA”, shipping cost is as follow:

“OPTION 1” – REGULAR SHIPPING: $20

“OPTION 2” – REGULAR SHIPPING + INSURANCE: $20 + 8% of the order total

SEIZURE INSURANCE & DAMAGE INCLUDED IMMEDIATE RESHIPPING OF YOUR ORDER

This insurance insures your package in case of breakage, loss of your package by mail or in case of customs seizures, and we will immediately reship it without proof of your purchase (the online monitoring or a simple picture will suffice). Over 80% of our customers have chosen the insurance option.

See the Warehouse 12 USA

Steroids.ws